Question 1

Do I have to book a consultation?

Accepted Answer

If you are unsure of which treatments would be best for you, book in for a free no obligation consultation to discuss your options.

Question 2

What should I expect during a consultation?

Accepted Answer

During your consultation, we'll discuss your aesthetic goals and medical history. We'll assess your skin type and condition to recommend suitable treatments. You'll have the opportunity to ask questions and discuss any concerns you may have. We'll outline the proposed treatment plan and expected outcomes.

Question 3

How long does a consultation last?

Accepted Answer

Typically, consultations last between 15 - 30 minutes depending on the complexity of your needs and questions.

Question 4

Is there a deposit fee?

Accepted Answer

No. KB operates a system of trust.

Question 5

Are there cancellation fees?

Accepted Answer

If you need to cancel or reschedule your appointment, please provide at least 48 hours notice. Failure to do so may result in a cancellation fee of 50% of the scheduled service cost. This fee also applies to no-show appointments.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, as well as cash payments. Payment is taken at the time of your appointment.

Question 7

What exactly are anti-wrinkle injections?

Accepted Answer

Anti-wrinkle injections, commonly known as Botox or neuromodulators, are injectable treatments that temporarily reduce the appearance of wrinkles and fine lines. These injections work by blocking the nerve signals that cause muscle contractions, leading to a smoother, more relaxed appearance of the skin. They are commonly used to treat dynamic wrinkles, which are caused by repetitive facial expressions, such as frown lines, crow's feet, and forehead lines. The effects typically last between 3 to 5 months, with follow-up treatments needed to maintain results.

Question 8

What are masseter injections?

Accepted Answer

Masseter injections use neuromodulators like Botox to relax the masseter muscles at the back of the jaw. This treatment helps slim a broad jawline and alleviate symptoms of teeth grinding and TMJ. Results typically start to show within 4 to 5 weeks and last about 4 to 6 months. The procedure involves minimal downtime, with potential side effects including temporary bruising or swelling.

Question 9

Do anti-wrinkle injections hurt?

Accepted Answer

The majority of my patients experience minimal to no pain during the injection process, often comparing it to a slight pinch. For those who are worried about potential discomfort, we provide a topical numbing option to enhance your comfort.

Question 10

How long does it take to see results?

Accepted Answer

Results from Botox typically start to become noticeable within 3 to 5 days after treatment, with the full effect visible around 10 to 14 days.

Question 11

What are the recovery do's and don'ts?

Accepted Answer

Do: Follow any post-care instructions, keep your head elevated for the first few hours, use ice packs to reduce swelling if recommended, and stay hydrated. Don't: Rub or massage the treated area, avoid strenuous exercise for 24 hours, stay away from alcohol and blood-thinning medications for a few days, don't expose yourself to direct sunlight or heat immediately after treatment, and avoid facial treatments or massages that could disrupt the injected area.

Question 12

How long do results last?

Accepted Answer

Everybody's results vary due to a combination of factors, including lifestyle and genetics. For most people, results begin to fade in around three to four months.

Question 13

Can I return for a follow-up if my results aren't what I expected?

Accepted Answer

I will schedule a follow-up appointment for you after your treatment to assess whether any additional treatment is needed. Retreatment before 14 days can lead to facial asymmetry, as the full results will not be visible until then.

Question 14

What are dermal fillers?

Accepted Answer

Dermal fillers are injectable substances used to restore volume, smooth wrinkles, and enhance facial contours. They are typically made from materials such as hyaluronic acid, calcium hydroxylapatite, or poly-L-lactic acid. By filling in areas of volume loss or enhancing facial features, dermal fillers can help achieve a more youthful and balanced appearance. The results are generally immediate, with minimal downtime.

Question 15

Do fillers hurt?

Accepted Answer

Discomfort levels with fillers can vary based on individual pain tolerance and the area being treated. To ensure maximum comfort, we use a medical-grade topical numbing agent during the procedure. Most patients experience only mild discomfort.

Question 16

Will I be bruised or swollen?

Accepted Answer

Bruising and swelling are possible with any filler treatment. We provide pre- and post-care instructions to help minimise these effects. Any bruising or swelling usually resolves within one to two weeks. Please follow up with me if you have any concerns and I'll be happy to assist.

Question 17

Are results instant?

Accepted Answer

With filler treatments, results are often visible immediately. However, because fillers are injected into larger areas compared to anti-wrinkle injections, some bruising or swelling may occur, especially around the lips. This swelling typically subsides within 1-2 weeks, at which point you'll see the final results.

Question 18

How long do filler results last?

Accepted Answer

The longevity of fillers can vary based on several factors, including the specific product used, the treatment area, and your individual metabolism. On average, fillers last between 6 to 12 months. However, thicker, more premium fillers may extend their effects to around 18 to 24 months. During your treatment, we can provide a more precise estimate of how long your chosen filler is likely to last.

Question 19

What are the recovery do's and don'ts for fillers?

Accepted Answer

Do: Follow any post-care instructions, keep your head elevated for the first few hours, use ice packs to reduce swelling if recommended, and stay hydrated. Don't: Rub or massage the treated area, avoid strenuous exercise for 24 hours, stay away from alcohol and blood-thinning medications for a few days, don't expose yourself to direct sunlight or heat immediately after treatment, and avoid facial treatments or massages that could disrupt the injected area.

Question 20

Is filler reversible?

Accepted Answer

Most of the fillers I offer are Hyaluronic Acid-based fillers, which are reversible. In the unlikely event you want to dissolve some of your filler, this can be done.

Question 21

Do I need a prescription?

Accepted Answer

ZO products may require a prescription. I am licensed to prescribe. Check the product details for more information.

Question 22

Can I buy ZO Skin Health products online?

Accepted Answer

ZO Skin Health products can only be purchased after an in-clinic consultation and skin health assessment with Karen. This ensures you receive the right products for your skin type and concerns, and that any prescription-strength products are used safely.

Question 23

How do I know if a product is right for me?

Accepted Answer

You can book a consultation with me for recommendations, especially if you have sensitive skin or medical conditions.

Question 24

Can I return or exchange products?

Accepted Answer

Due to the nature of medical-grade products, we cannot accept returns once opened.

Question 25

How long does shipping take?

Accepted Answer

Please allow 2-3 days - alternatively you can collect your order from me.

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